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Job Role : HelpLine Tier 1 Support, Mac Support
Location : Elk Grove, CA (Onsite) - 5 days a week
Key Skills - Mac OS, Mac technician, Apple certs, worked in Apple stores, Apple Certified
Role Summary
Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues.
You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skills.
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Last updated : 2024-05-12
Full Time
IT Outsourcing & Consulting
05/13/2024
08/11/2024
wipro.com
EAST BRUNSWICK, NJ
500 - 1,000
2013
Private
ABIDALI NEEMUCHWALA
$1B - $3B
IT Outsourcing & Consulting
Wipro Ecoenergy provides retrofitting and energy management services for defense, retail and telecommunication industries.
The job skills required for Mac specialist include Troubleshooting, Problem Solving, Cisco, Communication Skills, Written Communication, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Mac specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Mac specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Mac specialist positions, which can be used as a reference in future career path planning. As a Mac specialist, it can be promoted into senior positions as a Systems Architect that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Mac specialist. You can explore the career advancement for a Mac specialist below and select your interested title to get hiring information.